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Welcome Talent Team Members

Welcome to our Talent Team! Whether you’re just getting started or simply need a refresh, you can follow the steps below for a crash course with links to our welcome information, mobile app download, Talent app demo and commonly asked questions. Preview our latest updates on how we’re keeping our Talent Team safe with through COVID-19 procedures in the section directly below, or feel free to contact us through the form at the bottom of this page.

SEE HOW WE’RE KEEPING OUR TALENT TEAM AND COMMUNITIES SAFE THROUGH COVID-19 – VIEW OUR LATEST UPDATES IN REAL TIME

1. Access Your First Steps Guide

For our newly on-boarded Talent Team Members, access and download our First Steps Guide here, to help you quickly dive through everything you need to know about joining our team!

Access Your First Steps Guide

2. Download Our Talent App

Search for “TFLiving” on the AppStore (iOS) or Google Play (Android) and look for the app that says ‘TFLiving Talent’. The Talent App has a black background behind the TFLiving logo.

3. Check Out Our Talent App Demo

To help provide an overview of the app – from bookings to sub opportunities, invoicing and more detailed support, visit our Talent App Demo that walks you through the highlights of what you need to know.

Talent App Demo

Frequently Asked Questions

How do I get paid?

Once you check out of your class, an invoice will automatically generate for you and be sent to TFLiving’s Accounting Department. Direct deposits will occur every other Friday and will cover the previous two weeks of service. For any other help regarding billing or payments, please call our office M-F 9-5pm EST 843-215-8508, or email billing at ar.ap@tfliving.com.

What happens if I forget my password?

You can select “forgot my password” on the login screen and you will be sent an email to assist you in resetting your password.

What if I can't make a class?

Always request a sub through the app if you cannot make a class or session, no matter what. To Request a Sub, go to your “My Bookings” tab. Click on the booking, Select “Request a Sub”, Confirm you want a Sub my clicking “Submit Request”. A notification then goes out to all the instructors in the area who are eligible to cover your service.

When can I check-in to a class?

You can check-in through the TFLiving Talent mobile app once you are on-site at your location, at least 15 minutes prior to the class starting. If you are over 15 minutes late, you will not be able to check-in through the app and will be counted as missed. If the app is not letting you check-in, it could be because you are still checked in to a previous class. If you go back to that class and check-out, you will be able to check into the current class.

What if a resident asks about Personal Training while I'm on property?

If a resident asks you about PT at our sites, please have them request a session via the resident mobile app, or reach out to our Fulfillment team at pt@tfliving.com.

Get In Touch

Feel free to contact us and someone from our team will be in touch soon!